{"id":29418,"date":"2026-02-14T22:46:20","date_gmt":"2026-02-14T19:46:20","guid":{"rendered":"https:\/\/tamantadiy.com\/?page_id=29418"},"modified":"2026-02-14T22:53:14","modified_gmt":"2026-02-14T19:53:14","slug":"shipping","status":"publish","type":"page","link":"https:\/\/tamantadiy.com\/el\/shipping\/","title":{"rendered":"\u0391\u03c0\u03bf\u03c3\u03c4\u03bf\u03bb\u03ae"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"29418\" class=\"elementor elementor-29418\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"wd-negative-gap elementor-element elementor-element-714a830 e-flex e-con-boxed e-con e-parent\" data-id=\"714a830\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b6555e4 elementor-widget elementor-widget-wd_text_block\" data-id=\"b6555e4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<div class=\"flex h-svh w-screen flex-col\"><div class=\"relative z-0 flex min-h-0 w-full flex-1\"><div class=\"relative flex min-h-0 w-full flex-1\"><div class=\"@container\/main relative flex min-w-0 flex-1 flex-col -translate-y-[calc(env(safe-area-inset-bottom,0px)\/2)] pt-[calc(env(safe-area-inset-bottom,0px)\/2)]\"><div class=\"@w-sm\/main:[scrollbar-gutter:stable_both-edges] touch:[scrollbar-width:none] relative flex min-h-0 min-w-0 flex-1 flex-col [scrollbar-gutter:stable] not-print:overflow-x-clip not-print:overflow-y-auto scroll-pt-(--header-height) [--sticky-padding-top:var(--header-height)] has-data-[fixed-header=less-than-xl]:@w-xl\/main:scroll-pt-0 has-data-[fixed-header=less-than-xl]:@w-xl\/main:[--sticky-padding-top:0px] has-data-[fixed-header=less-than-xxl]:@w-2xl\/main:scroll-pt-0 has-data-[fixed-header=less-than-xxl]:@w-2xl\/main:[--sticky-padding-top:0px]\" data-scroll-root=\"\"><p>Our goal is to deliver your orders quickly and safely. Please read the following policy carefully before completing your purchase.<\/p><div id=\"thread\" class=\"group\/thread flex flex-col min-h-full\"><div class=\"composer-parent flex flex-1 flex-col focus-visible:outline-0\" role=\"presentation\"><div class=\"relative basis-auto flex-col -mb-(--composer-overlap-px) [--composer-overlap-px:28px] grow flex\"><div class=\"flex flex-col text-sm pt-4 pb-12\"><div id=\"mini-chat-content\" class=\"block\"><article class=\"text-token-text-primary w-full focus:outline-none [--shadow-height:45px] has-data-writing-block:pointer-events-none has-data-writing-block:-mt-(--shadow-height) has-data-writing-block:pt-(--shadow-height) [&amp;:has([data-writing-block])&gt;*]:pointer-events-auto scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]\" dir=\"auto\" tabindex=\"-1\" data-turn-id=\"request-WEB:1af973e6-973f-4c9f-b50b-34b1a5b4707b-6\" data-testid=\"conversation-turn-14\" data-scroll-anchor=\"true\" data-turn=\"assistant\"><div class=\"text-base my-auto mx-auto pb-8 [--thread-content-margin:--spacing(4)] @w-sm\/main:[--thread-content-margin:--spacing(6)] @w-lg\/main:[--thread-content-margin:--spacing(16)] px-(--thread-content-margin)\"><div class=\"[--thread-content-max-width:40rem] @w-lg\/main:[--thread-content-max-width:48rem] mx-auto max-w-(--thread-content-max-width) flex-1 group\/turn-messages focus-visible:outline-hidden relative flex w-full min-w-0 flex-col agent-turn\" tabindex=\"-1\"><div class=\"flex max-w-full flex-col grow\"><div class=\"min-h-8 text-message relative flex w-full flex-col items-end gap-2 text-start break-words whitespace-normal [.text-message+&amp;]:mt-1\" dir=\"auto\" data-message-author-role=\"assistant\" data-message-id=\"1b4af21a-dc6a-4d82-97d7-497a678176af\" data-message-model-slug=\"gpt-5-2\"><div class=\"flex w-full flex-col gap-1 empty:hidden first:pt-[1px]\"><div class=\"markdown prose dark:prose-invert w-full wrap-break-word dark markdown-new-styling\"><hr data-start=\"153\" data-end=\"156\" \/><h2 data-start=\"158\" data-end=\"187\"><strong data-start=\"158\" data-end=\"187\">1. Order Preparation Time<\/strong><\/h2><h2 data-start=\"189\" data-end=\"221\">All our items are 100% handmade.<\/h2><p data-start=\"223\" data-end=\"382\">Production time may vary depending on the type of product and current workload.<br data-start=\"302\" data-end=\"305\" \/>The estimated production time is listed on each product page when applicable.<\/p><p data-start=\"384\" data-end=\"511\">For custom orders, production time may be extended. In such cases, the customer will be informed before the order is confirmed.<\/p><hr data-start=\"513\" data-end=\"516\" \/><h2 data-start=\"518\" data-end=\"551\"><strong data-start=\"518\" data-end=\"551\">2. Shipping Method &amp; Carriers<\/strong><\/h2><p data-start=\"553\" data-end=\"606\">Orders are shipped through partner courier companies.<\/p><p data-start=\"608\" data-end=\"623\">After dispatch:<\/p><ul data-start=\"625\" data-end=\"700\"><li data-start=\"625\" data-end=\"700\"><p data-start=\"627\" data-end=\"700\">The customer receives an email with a tracking number to monitor delivery<\/p><\/li><\/ul><hr data-start=\"702\" data-end=\"705\" \/><h2 data-start=\"707\" data-end=\"727\"><strong data-start=\"707\" data-end=\"727\">3. Delivery Time<\/strong><\/h2><p data-start=\"729\" data-end=\"789\">Estimated delivery time (for in-stock items) after shipment:<\/p><div class=\"group TyagGW_tableWrapper flex flex-col-reverse w-fit\" tabindex=\"-1\"><table class=\"w-fit min-w-(--thread-content-width)\" data-start=\"791\" data-end=\"970\"><thead data-start=\"791\" data-end=\"818\"><tr data-start=\"791\" data-end=\"818\"><th class=\"\" data-start=\"791\" data-end=\"800\" data-col-size=\"sm\">Region<\/th><th class=\"\" data-start=\"800\" data-end=\"818\" data-col-size=\"sm\">Estimated Time<\/th><\/tr><\/thead><tbody data-start=\"847\" data-end=\"970\"><tr data-start=\"847\" data-end=\"886\"><td data-start=\"847\" data-end=\"865\" data-col-size=\"sm\">Greece \/ Cyprus<\/td><td data-col-size=\"sm\" data-start=\"865\" data-end=\"886\">2\u20137 business days<\/td><\/tr><tr data-start=\"887\" data-end=\"926\"><td data-start=\"887\" data-end=\"904\" data-col-size=\"sm\">European Union<\/td><td data-start=\"904\" data-end=\"926\" data-col-size=\"sm\">5\u201314 business days<\/td><\/tr><tr data-start=\"927\" data-end=\"970\"><td data-start=\"927\" data-end=\"947\" data-col-size=\"sm\">Rest of the world<\/td><td data-col-size=\"sm\" data-start=\"947\" data-end=\"970\">10\u201325 business days<\/td><\/tr><\/tbody><\/table><\/div><p data-start=\"972\" data-end=\"1074\">\u26a0 Delivery times may be affected by holidays, weather conditions, or circumstances beyond our control.<\/p><hr data-start=\"1076\" data-end=\"1079\" \/><h2 data-start=\"1081\" data-end=\"1102\"><strong data-start=\"1081\" data-end=\"1102\">4. Shipping Costs<\/strong><\/h2><p data-start=\"1104\" data-end=\"1169\">Shipping costs are calculated automatically at checkout based on:<\/p><ul data-start=\"1171\" data-end=\"1215\"><li data-start=\"1171\" data-end=\"1188\"><p data-start=\"1173\" data-end=\"1188\">Shipping zone<\/p><\/li><li data-start=\"1189\" data-end=\"1215\"><p data-start=\"1191\" data-end=\"1215\">Order weight or volume<\/p><\/li><\/ul><p data-start=\"1217\" data-end=\"1318\">If promotions or free shipping apply, this will be clearly stated on the product page or in the cart.<\/p><hr data-start=\"1320\" data-end=\"1323\" \/><h2 data-start=\"1325\" data-end=\"1355\"><strong data-start=\"1325\" data-end=\"1355\">5. Customs &amp; Import Duties<\/strong><\/h2><p data-start=\"1357\" data-end=\"1398\">For shipments outside the European Union:<\/p><ul data-start=\"1400\" data-end=\"1457\"><li data-start=\"1400\" data-end=\"1423\"><p data-start=\"1402\" data-end=\"1423\">Customs inspections<\/p><\/li><li data-start=\"1424\" data-end=\"1441\"><p data-start=\"1426\" data-end=\"1441\">Import duties<\/p><\/li><li data-start=\"1442\" data-end=\"1457\"><p data-start=\"1444\" data-end=\"1457\">Local taxes<\/p><\/li><\/ul><p data-start=\"1459\" data-end=\"1469\">may apply.<\/p><p data-start=\"1471\" data-end=\"1604\">\ud83d\udccc Any additional customs charges are the sole responsibility of the recipient and are not grounds for refunds or order cancellation.<\/p><hr data-start=\"1606\" data-end=\"1609\" \/><h2 data-start=\"1611\" data-end=\"1653\"><strong data-start=\"1611\" data-end=\"1653\">6. Address Accuracy &amp; Unclaimed Orders<\/strong><\/h2><p data-start=\"1655\" data-end=\"1723\">The customer is responsible for providing accurate shipping details.<\/p><p data-start=\"1725\" data-end=\"1763\">If a package is returned to us due to:<\/p><ul data-start=\"1765\" data-end=\"1820\"><li data-start=\"1765\" data-end=\"1784\"><p data-start=\"1767\" data-end=\"1784\">Being unclaimed<\/p><\/li><li data-start=\"1785\" data-end=\"1820\"><p data-start=\"1787\" data-end=\"1820\">Incorrect or incomplete address<\/p><\/li><\/ul><p data-start=\"1822\" data-end=\"1947\">\u27a1 The order may be reshipped at a new shipping cost<br data-start=\"1873\" data-end=\"1876\" \/>\u27a1 Refunds are not provided in cases of non-receipt or incorrect address<\/p><hr data-start=\"1949\" data-end=\"1952\" \/><p data-start=\"1954\" data-end=\"1985\"><strong data-start=\"1954\" data-end=\"1985\">7. Damaged or Lost Packages<\/strong><\/p><p data-start=\"1987\" data-end=\"2024\">If a package arrives visibly damaged:<\/p><ul data-start=\"2026\" data-end=\"2131\"><li data-start=\"2026\" data-end=\"2052\"><p data-start=\"2028\" data-end=\"2052\">Please refuse delivery<\/p><\/li><li data-start=\"2053\" data-end=\"2087\"><p data-start=\"2055\" data-end=\"2087\">Inform the courier immediately<\/p><\/li><li data-start=\"2088\" data-end=\"2131\"><p data-start=\"2090\" data-end=\"2131\">Contact us at: <strong data-start=\"2105\" data-end=\"2131\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"2107\" data-end=\"2129\">tamantaknitt@gmail.com<\/a><\/strong><\/p><\/li><\/ul><p data-start=\"2133\" data-end=\"2175\">If a package is lost due to carrier error:<\/p><ul data-start=\"2177\" data-end=\"2268\"><li data-start=\"2177\" data-end=\"2219\"><p data-start=\"2179\" data-end=\"2219\">An investigation request will be filed<\/p><\/li><li data-start=\"2220\" data-end=\"2268\"><p data-start=\"2222\" data-end=\"2268\">We will make every effort to resolve the issue<\/p><\/li><\/ul><p data-start=\"2270\" data-end=\"2343\">\ud83d\udccc The company is not responsible for delays caused by shipping carriers.<\/p><hr data-start=\"2345\" data-end=\"2348\" \/><p data-start=\"2350\" data-end=\"2399\"><strong data-start=\"2350\" data-end=\"2399\">8. Digital Products (Online Lessons &amp; Videos)<\/strong><\/p><p data-start=\"2401\" data-end=\"2445\">Digital products are not physically shipped.<\/p><p data-start=\"2447\" data-end=\"2536\">Access is provided automatically via email or customer account immediately after payment.<\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/article><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>\u03a3\u03c4\u03cc\u03c7\u03bf\u03c2 \u03bc\u03b1\u03c2 \u03b5\u03af\u03bd\u03b1\u03b9 \u03bd\u03b1 \u03c0\u03b1\u03c1\u03b1\u03b4\u03af\u03b4\u03bf\u03c5\u03bc\u03b5 \u03c4\u03b9\u03c2 \u03c0\u03b1\u03c1\u03b1\u03b3\u03b3\u03b5\u03bb\u03af\u03b5\u03c2 \u03c3\u03b1\u03c2 \u03b3\u03c1\u03ae\u03b3\u03bf\u03c1\u03b1 \u03ba\u03b1\u03b9 \u03bc\u03b5 \u03b1\u03c3\u03c6\u03ac\u03bb\u03b5\u03b9\u03b1. \u03a0\u03b1\u03c1\u03b1\u03ba\u03b1\u03bb\u03bf\u03cd\u03bc\u03b5 \u03b4\u03b9\u03b1\u03b2\u03ac\u03c3\u03c4\u03b5 \u03c0\u03c1\u03bf\u03c3\u03b5\u03ba\u03c4\u03b9\u03ba\u03ac \u03c4\u03b7\u03bd \u03c0\u03b1\u03c1\u03b1\u03ba\u03ac\u03c4\u03c9 \u03c0\u03bf\u03bb\u03b9\u03c4\u03b9\u03ba\u03ae \u03c0\u03c1\u03b9\u03bd \u03bf\u03bb\u03bf\u03ba\u03bb\u03b7\u03c1\u03ce\u03c3\u03b5\u03c4\u03b5 \u03c4\u03b7\u03bd \u03b1\u03b3\u03bf\u03c1\u03ac \u03c3\u03b1\u03c2.<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-29418","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/tamantadiy.com\/el\/wp-json\/wp\/v2\/pages\/29418","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/tamantadiy.com\/el\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/tamantadiy.com\/el\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/tamantadiy.com\/el\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/tamantadiy.com\/el\/wp-json\/wp\/v2\/comments?post=29418"}],"version-history":[{"count":4,"href":"https:\/\/tamantadiy.com\/el\/wp-json\/wp\/v2\/pages\/29418\/revisions"}],"predecessor-version":[{"id":29425,"href":"https:\/\/tamantadiy.com\/el\/wp-json\/wp\/v2\/pages\/29418\/revisions\/29425"}],"wp:attachment":[{"href":"https:\/\/tamantadiy.com\/el\/wp-json\/wp\/v2\/media?parent=29418"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}